shipping & returns

 

Your orders are shipped within 1-3 business days from Monday to Friday (ordered before 12pm, otherwise shipped on Monday).

 

SHIPMENT FEES

Shipment fees include postage, handling and payment processing fees.

The fees are calculated based on the weight & amount of the order which you can see at checkout.

 

sampleS

(max 100gr, if more, the rates for original bottles will apply)

Belgium €5.5 by bpost as a package with tracking

Netherlands, Luxembourg, Germany €5 by bpost without tracking or €10 by bpost/DPD with online tracking

The rest of the world €5 by bpost without tracking or €10.5 by bpost with online tracking

 

How long does it take to receive an order with samples?

1-3 days for Belgium & Western Europe.

About 1 week for other European countries.

1-2 weeks for non-European countries.

1-3 weeks for Russia.

 

MINI PERFUMES 6ML

Mini Eaux de Parfum are sent without tracking and the above shipping rates for samples are applied.

To have an online tracking option please add it to your cart.

If you order more than one Mini EdP, tracking is added automatically.

Mini Extraits de Parfum are sent with tracking and the below shipping rates for 15-30ml perfumes are applied.

 

original 6-15-30ml perfumes

(100 gr and more)

Belgium €6 by bpost or DPD.

Netherlands, Luxembourg, Germany €10 by DPD.

The rest of the world by bpost with online tracking €15.

 

Bpost: You will be given a tracking number which you can use to follow your order. Please note,  first you have to use bpost but after it enters your country, you will have to use your local post service website to know when your package will be delivered.

 

How long does it take to get your order with original 6-15-30ml perfumes? 

Belgium 1-3 working days

Europe 2-5 working days

The rest of the world: it depends on your destination but usually it will take about 5-10 working days.

 

REFUND POLICY

All sales are final. Because natural perfumes are bought after the sample has been tried, unfortunately, I cannot accept returns or exchanges.